How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Frequently Asked Questions

FAQ

Find answers to common questions about shipping, payments, returns, refunds, privacy, and customer support.

Standard Shipping takes approximately 7–12 business days, while Express Shipping takes around 4–7 business days within the United States.

Standard Shipping costs $9.99 and Express Shipping costs $4.99.

Yes. We offer a 30-day return policy for eligible items. Products must be unused, unworn, and returned in original packaging.

Approved refunds are processed within 14 business days back to your original payment method.

Orders can only be changed or canceled before they are processed or shipped.

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and UnionPay where available.

Yes. All payments are protected using SSL encryption and processed through secure payment providers.

Currently, Barkibo ships only within the United States.

Once your order ships, you will receive a tracking number by email within 24 hours.

You can contact us at contact@barkibo.store or call +1 (914) 432-9379 during business hours Monday–Friday, 9:00 AM – 5:00 PM (CST).

Frequently Asked Questions

Support

To be eligible for a return

Shipping Time & Rates

Accepted Payment Methods