Frequently Asked Questions

FAQ

Find answers to common questions about shipping, payments, returns, refunds, privacy, and customer support.

Standard Shipping:7–12 business days, Express Shipping: 4–7 business days within the United States.
Standard Shipping costs $4.99 and Express Shipping costs $9.99.
Yes. We offer a 30-day return policy for eligible items. Products must be unused, unworn, and returned in original packaging.
Approved refunds are processed within 14 business days back to your original payment method.
Orders can only be changed or canceled before they are processed or shipped.
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay.
Yes. All payments are protected using SSL encryption and processed through secure payment providers.
Currently, Barkibo ships only within the United States.
Once your order ships, you will receive a tracking number by email within 24 hours.
You can contact us at contact@barkibo.store or call +1(518) 293-0850 during business hours Monday–Friday, 9:00 AM – 5:00 PM (CST).