Shipping policy

Thank you for shopping with Barkibo. We are committed to delivering your order accurately, in good condition, and within the estimated timeframe across the United States.

🛒 Order Processing

All orders are processed within 1–3 business days (Monday–Friday), excluding weekends and public holidays.

Once your order is placed, our fulfillment team prepares it for shipment.

You will receive a confirmation email with tracking details once your order has been shipped.

📦 Shipping Time & Rates

Standard Shipping

Delivery Time: 7–12 business days
Shipping Cost: $9.99

Express Shipping

Delivery Time: 4–7 business days
Shipping Cost: $4.99

Delivery timeframes apply to business days only and do not include weekends or public holidays.

Shipping times are estimates and may vary due to weather conditions, carrier delays, high shipping volumes, or incorrect address information.

🛒 Order Cut-Off Time

Orders placed before 5:00 PM (CST) on business days will begin processing the same day.

Orders placed after 5:00 PM (CST) will be processed on the next business day.

📦 Shipping Locations

Barkibo currently ships to addresses within the United States only.

At this time, we do not offer international shipping.

📦 Shipping Carriers

We partner with reliable carriers, including:

United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
UniUNI

Carrier selection may vary depending on destination and operational availability.

🔍 Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update in the carrier's system.

📍 Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Barkibo is not responsible for delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.

✏️ Order Changes or Cancellations

If you need to modify or cancel your order, please contact us as soon as possible:

📧 Email: contact@barkibo.store
📞 Phone: +1 (914) 432-9379

Once an order has entered processing or has been shipped, changes or cancellations may not be possible.

📦 Missing or Damaged Packages

If your order arrives damaged or appears to be missing, please contact us within 48 hours of delivery.

Please retain all original packaging and provide clear photos (if applicable) so we can review and resolve the issue promptly.

↩️ Returns & Exchanges

For complete details regarding returns, refunds, and eligibility requirements, please refer to our Return & Refund Policy.

📞 Contact Information

Barkibo
409 N Willow St, Harrison, AR 72601, USA

📧 Email: contact@barkibo.store
📞 Phone: +1 (914) 432-9379

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (CST)

We aim to respond to shipping-related inquiries within 24–48 business hours.