Shipping policy
Thank you for shopping with Barkibo. We are committed to delivering your order accurately, in good condition, and within the estimated timeframe across the United States.
🛒 Order Processing
All orders are processed within 1–3 business days (Monday–Friday), excluding weekends and public holidays.
Once your order is placed, our fulfillment team prepares it for shipment.
You will receive a confirmation email with tracking details once your order has been shipped.
📦 Shipping Time and Rates (Estimated
Total Delivery Time = Handling Time + Transit Time
Standard Shipping:
- Order Handling Time: 1–3 business days (Monday – Friday)
- Transit Time: 7–12 business days (Monday – Friday)
- Total Estimated Delivery: 8–15 business days
- Shipping Cost: $4.99
Express Shipping:
- Order Handling Time: 1–3 business days (Monday – Friday)
- Transit Time: 4–7 business days (Monday – Friday)
- Total Estimated Delivery: 5–10 business days
- Shipping Cost: $9.99
🛒 Order Cut-Off Time
Orders placed before 5:00 PM (CST) on business days will begin processing the same day.
Orders placed after 5:00 PM (CST) will be processed on the next business day.
📦 Shipping Locations
Barkibo currently ships to addresses within the United States only.
At this time, we do not offer international shipping.
📦 Shipping Carriers
We partner with reliable carriers, including:
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United States Postal Service (USPS)
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FedEx
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United Parcel Service (UPS)
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UniUNI
Carrier selection may vary depending on destination and operational availability.
🔍 Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update in the carrier's system.
📍 Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Barkibo is not responsible for delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.
✏️ Order Changes or Cancellations
If you need to modify or cancel your order, please contact us as soon as possible:
📧 Email: contact@barkibo.store
📞 Phone: +1 (518) 293-0850
Once an order has entered processing or has been shipped, changes or cancellations may not be possible.
📦 Missing or Damaged Packages
If your order arrives damaged or appears to be missing, please contact us within 48 hours of delivery.
Please retain all original packaging and provide clear photos (if applicable) so we can review and resolve the issue promptly.
↩️ Returns & Exchanges
For complete details regarding returns, refunds, and eligibility requirements, please refer to our Return & Refund Policy.
📞 Contact Information
Barkibo
715 Park Ave APT 2, New York, NY 10021, United States
📧 Email: contact@barkibo.store
📞 Phone: +1 (518) 293-0850
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Central Time – CST)
We aim to respond to shipping-related inquiries within 24–48 business hours.