Bluesily is headquartered in Brooklyn, New York. Our official address is:
199 S 1ST ST APT 3B, BROOKLYN, NY, 11211, US.

We operate as a USA-focused men's fashion brand, proudly serving customers across all 50 states.

You can reach our support team via:

• 📧 Email: support@bluesily.com
• 📞 Phone: +1 (380) 260-3245

Business hours: Monday – Friday, 9:00 AM – 5:00 PM (CST). We aim to respond within 24–48 business hours.

We offer Standard Shipping within the United States:

• Delivery time: 7–12 business days after processing.
• Processing time: 1–3 business days (Monday–Friday).
• Shipping cost: flat rate $4.99.

Orders placed before 5:00 PM (CST) begin processing the same day. You will receive a tracking number via email once shipped.

We offer a 30-day return policy from the date of delivery. To be eligible:

• Items must be unworn, unwashed, with original tags attached.
• Return in original packaging with proof of purchase.

Once we receive and inspect the return, refunds are processed within 14 business days to the original payment method. Final sale items, gift cards, and marked non-returnable products are not eligible.

To start a return, contact us at support@bluesily.com.

We accept a wide range of secure payment options:

• Visa, MasterCard, American Express, Discover
• PayPal, Apple Pay, Google Pay, Shop Pay
• UnionPay (where available)

All payments are encrypted with SSL. Bluesily does not store full credit card details on our servers.

Please contact us within 7 days of delivery if you receive a damaged, defective, or incorrect item. We may request clear photos of the product and packaging.

Once confirmed, we will offer a replacement or full refund at no additional cost. Return shipping will be covered by us in such cases.

Reach out to support@bluesily.com with your order number and photos.

Orders can be modified or canceled only before they are processed or shipped. Once our fulfillment team starts preparing your order, changes may not be possible.

If you need to update your shipping address or cancel, email us immediately at support@bluesily.com or call +1 (380) 260-3245.

Currently, Bluesily ships exclusively to addresses within the United States (including all 50 states). We do not offer international shipping at this time.

We are evaluating options to expand globally in the future. Stay tuned!

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the carrier’s system to update. You can track your package using USPS, FedEx, UPS, or UniUNI depending on the service assigned.